From: consumerrelations@hain-celestial.com
Subject: Hain-Celestial Ref. #: 2087746
Date: July 12, 2010 10:19:40 AM CDT
Thank you for taking the time to contact us regarding our Long Grain Brown Rice Flour. We strive to maintain the highest quality products and appreciate your patronage.
The Hain Celestial Group's labeling declares major allergens (peanuts, soybeans, milk, eggs, fish, crustaceans, tree nuts, and wheat) and we follow the U.S. FDA's regulations. We recognize the serious nature of the allergen issue and we strive to minimize risk.
Both major and minor ingredients of all products, as well as all processing procedures and equipment, are closely scrutinized and all potential allergen issues as determined by the Hain Celestial Group are declared on our labeling.
We assure you that strict manufacturing processes and procedures are in place and that all of our manufacturing facilities follow rigid allergen control programs that include staff training, segregation of allergen ingredients, production scheduling, and thorough cleaning and sanitation
As one of our valued customers, your satisfaction is very important to us and we will share your comments with our Leadership Team. If we can be of further assistance, please feel free to contact us at 1-800-434-4246, Monday through Friday from 7AM - 5PM Mountain Time.
Sincerely,
James
Consumer Response Representative
Ref # 2087746
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