Ferrara Candy Co - label will disclose facility use

http://www.ferrarausa.com/contact-us/?age-verified=971c9e9354

• Atomic Fireball
• Black Forest
• Bobs
• Boston Baked Beans
• Brach’s
• Chuckles

• Fruit Stripe
• Jaw Busters
• Jujyfruits
• Lemonhead
• Now & Later

• Rainblo
• Red Hots
• Sathers
• Super Bubble
• Trolli

From: webmail <customer.service@ferrarausa.com>
Date: January 20, 2014 at 1:09:26 PM CST
To: Christine Young <crabbiappl@aol.com>
Subject: RE: HELP REGARDING: Ferrara Candy Company response to your comment - 

Dear Ms. Young,

 

Yes, there will be a statement as follows:  This product was manufactured in a facility where (allergen ingredients will be listed) are used in the production of other products.

 

Sincerely,

 

Jaime Motts

Consumer Relations

 

From: Christine Young [mailto:crabbiappl@aol.com] 
Sent: Monday, January 20, 2014 12:39 PM
To: webmail
Subject: HELP REGARDING: Ferrara Candy Company response to your comment -

 

Thanks for the reply but can you tell me if your allergen statement on the package will disclose whether the facility is nut free or alternatively, whether the facility contains nuts?

Christine Young
crabbiappl@aol.com

 

Begin forwarded message:

From: <customer.service@ferrarausa.com>

Subject: Ferrara Candy Company response to your comment

Date: January 20, 2014 12:00:13 PM CST

To: <crabbiappl@aol.com>

 

Ms. Christine Young
Apt 3
317 W Belden Ave
Chicago, IL 60614-3884

Dear Ms. Young:

Thank you for contacting Ferrara Candy Company regarding . Hearing from our consumers better enables us to continue to provide quality products and services.  Consumer feedback is very important to us, and we appreciate the opportunity to respond.

Ferrara Candy Company takes allergen issues seriously.  Packages must be labeled appropriately for potential allergens.  The Food and Drug Administration (FDA) guidelines suggest labeling for at least the “Big 8” allergies.

Product  labels for product manufactured and/or packaged on lines in which other products containing any of the “Big 8” will contain an allergen statement.  Allergens listed explicitly in the ingredients may not be listed dually in the allergen statement.

Ferrara Candy Company maintains several manufacturing and packaging facilities.  While some of these facilities are nut free or free from some or all of the "Big 8" allergens, others are not.  In addition, processes may change from time to time.  Please refer to the packaging, as the packaging contains the most current ingredient and allergen statements.  Packaging is updated anytime a change is made to the production location of any item.

Due to constant changes in manufacturing and packaging, Ferrara Candy Company is not able to offer a list of allergen affected items.

Thank you for contacting Ferrara Candy Company with your request for information on our allergens.

Please visit our website at www.ferrarausa.com for additional information about our products and services. 

Sincerely,

Jaime Motts
Consumer Relations



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